Dacadia Ltd. is your local organizer of dental travel to Hungary if you are interested in visiting a dentist abroad. We help you combine your dental treatment in Budapest with city holiday.

Information about cookies

We use cookies on our website. A cookie is a temporary file that your browser saves on your computer.

Our cookies are not used to collect person-identifiable information about you and are purely a statistical tool. Statistic and general technical data (data that is not person-identifiable) is only collected to measure the effectiveness of our marketing activities and to adjust layout and design of our website to give you and all other visitors a better experience, ie. make it easier for you to find the information you are looking for.

We use two types of cookies to make our website more user-friendly:

- Temporary cookies, so-called session cookies, are used to give you a better experience on our website. These cookies help our webserver keep track of your path through our website while visiting. Session cookies are deleted by your web browser when it is closed.

- Google Analytics cookies are used to analyze traffic on our website to help us see how we can make our pages more user-friendly. Collected data cannot be person identified but provides statistical information such as how long visitors view a page on average and the distribution of visitors to subsequent pages. The cookies that are not session cookies all have a set expiration time, after which they are deleted by your browser, for example.after 4 hours, 15 days or 6 months.

How to remove cookies

Most browsers automatically accept cookies, but can be set to restrict or block cookies. Newer browsers have a state where all cookies are processed as session cookies, that is, the browser deletes them when it is closed (regardless of whether or not the expiration time is set). Depending on which browser you are using, this state is called Private Browsing, Incognito, or InPrivate. The feature is usually found under Settings in your browser and you can find detailed instructions under "Help" in your browser.

Google offers a plug-in for newer browsers, where you can completely opt out of sending statistical data to Google Analytics. You can find more information about this plug-in here.

If you choose to block cookies, you can still visit our website. However, we cannot guarantee that you get an optimal experience without cookies.

Privacy Policy for Dacadia Dental Bt.

Last modified: May 24, 2018

Dacadia Dental Bt. (here also called "Dacadia", "we", "us" and "our") respects your right to privacy and refrain from the automatic collection of your personal data. Dacadia will only handle personal data as specifically submitted by you when you request information about the possibility for dental treatment at our dentist in Budapest (here also called our "dentist" and "dentist").

In connection with consulting and communicating with the dentist on your behalf, Dacadia is required to handle information about your health. Under Hungarian rules, persons handling information about health as a proxy for a doctor in connection with translation, consulting and the like are bound by the same strict requirements of professional secrecy as the doctor.

Our business is based on trust and credibility, so we have always been very aware of our responsibilities regarding the processing of private information and our confidentiality. In addition to the rules and principles stipulated in the EU Data Protection Regulation (GDPR), we adhere to strict principles on data security, as we are committed to handling confidential information with great care.

This privacy policy explains how Dacadia processes personal information.

1. Our general principles on data processing

2. The types of personal information we collect, use and process

3. Why and how we process your personal information

4. Sharing your information with third parties

5. Storing your personal information

6. Your control and options

7. Policy regarding cookies

8. Right to revoke your consent

9. Children's use

10. Data security and integrity

11. Changes to this Privacy Policy

12. Responsible for processing and contact information

1. Our general principles of data processing

We respect the following principles when processing your personal information:

• We collect and process your personal information only if we have legal basis for processing under applicable law, such as:

• We have your consent,

• it is necessary to fulfill an agreement with you, or

• we have an objective reason, and the treatment is not harmful to you.

• We only process your personal information for the original purpose and not beyond what is compatible with the original purpose.

• We only disclose your personal information to our dentist in connection with our obligations and promises to you and exclusively to act in your interest.

• We do not disclose your personal information to other persons or companies outside the cooperation with the dentist unless you have given us your consent or unless we are legally required to do so.

• We aim to check and update your personal information continuously.

• We take appropriate technical and organizational measures to protect your personal information from accidental, unauthorized or unlawful loss, alteration or disclosure.

• We do not store personal information longer than necessary to fulfill the purpose for which they are collected or further processed or required by law

2. The types of personal information we collect, use and process

In general, we usually treat the following categories of personal information:

• Registration information you provide when using our contact form, including first and last name, email address, phone number and country, and specific personal information about your health, membership of Health Insurance Denmark and other information you voluntarily pass on via the form.

• Health information that you volunteer to send or that is submitted to us by third parties at your request, including x-rays, treatment plans, diagnoses and similar information used, in collaboration with our dentist, to provide price estimates, treatment plans, recommendations or answers to requests about customer service, warranty services and other healthcare assistance.

• Travel details and information about accommodation that you submit to enable us to meet our obligations and promises of service, consult and assistance during your stay in Hungary.

• Treatment information on your invoice from the dentist is used for statistical and financial calculations in connection with our agreement on settlement with the dentist as well as documentation required by the tax authorities.

• Information and feedback that you volunteer in our guestbook for public viewing on our website.

• Statistical information about usage and behavior when you visit our website by using cookies and similar technologies in order to understand how our website is used and to customize our marketing.

3. Why and how we process your personal information

"Process" means our collection, use, disclosure, storage and ultimately deletion of your information.

• We process your personal information and anonymous information in order to run our daily business. In other words, you provide us with your information so that we can provide service, guidance and assistance in coordinating your visit to our dentist in Budapest.

• We process the personal information you provide us when you request services or information from us or otherwise interact with us.

• We process your personal information to provide you with customer service, such as handling your requests or complaints. This processing is necessary in order to complete an agreement of which you are a party.

• We analyze and compile statistics on treatments, dates, quantities, and prices, and the like, without intending the identification of any person, in any way, to see how our services are used, to improve the quality of our service, and to ensure that we are competitive. Our processing is necessary for legitimate interests and such processing is not considered to be harmful to you.

4. Sharing your information with third parties

As a principle, we collect and process the information in order to deliver or improve our advice and service to you. In no event shall we sell your personal information and we do not exchange such data with third parties except to the extent stated in this Privacy Policy.

We may disclose your personal information to third parties to the extent that the law, a court order or a decision is made by a competent public authority and for law enforcement purposes. In addition, we may share your personal information with third parties in limited cases such as:

• To enforce our terms and conditions of use or other relevant rules that you have accepted.

• To ensure the safety and protection of our customers and third parties.

• To secure the rights and property of ourselves, our customers and third parties.

• To comply with statutory rules or in other cases, if we believe that disclosure is statutory, e.g. to comply with a subpoena or equivalent legal procedure.

• When third-party suppliers perform services on our behalf, such as package delivery, payment management, customer service, product service, security, fraud prevention and legal services. Such third-party suppliers may provide such services but may not use your personal information for purposes other than those which are clearly defined by us or are statutory.

• Other third parties subject to your express consent.

When we disclose your personal information to third parties, we take all reasonable precautions to ensure that such third parties are bound to protect your personal information under applicable laws and regulations and to ensure appropriate data protection measures.

5. Storing your personal information

We do not store your information longer than necessary for the purposes for which they are collected. The amount of time we store the information depends on the purposes for which we collect and use it.

Personal data relating to communication with you but which does not result in treatment is stored and processed for a period of maximum two (2) years from the date you last actively communicated or otherwise show interest in such communication.

Personal information regarding your treatment and warranty information is stored and processed for a period of five (5) years from end of treatment unless the warranty period is extended or such data is legally processed for other purposes such as giving you personal benefits or personal communication or to pursue our legal requirements to which such information is deemed necessary.

Relevant personal data will be deleted after expiration of the above periods unless such information is legally stored and processed for other purposes for which we have legal basis, such as complying with our legal obligations, settling disputes and implementing our agreements.

6. Your control and options

You are entitled to get access to and receive the personal data about you that you have given to Dacadia, in a structured, commonly used and machine-readable format, and you may transmit such data to any third party you choose.

We allow you to exercise some control over and make certain choices regarding our processing of your personal information. You may request access to the personal information we have about you and ask us to change or delete the information and to request third parties with whom we have shared the information to do the same.

You can exercise your control and options or request access to or deletion of inaccuracies in your personal information by contacting us directly. Your personal information will be deleted unless Dacadia is obliged to keep and process such information in accordance with applicable laws and regulations irrespective of the withdrawal of your consent.

Deletion or changes to your personal information will be made without undue delay, although a period of two (2) months may be required to ensure complete deletion of information that may be stored in our backup system.

If, despite your protest, you legal rights to protection of your personal information have been infringed on, you may take the following recourse:

You may object to the handling of your personal data if:

• the handling or transmission of personal data is only necessary to comply with our legal obligations or to enforce the legitimate interest of Dacadia or third party, unless data management has been ordered by law,

• the use or transfer of personal data is done for direct business acquisition, polling or scientific research,

• in other cases specified by law.

We shall examine your protest within the shortest possible time but in no more than 15 days from the submission of your request, make a decision on its validity and inform you in writing. If Dacadia agrees to the validity of your protest, data management, including further data collection and data transfer, will terminate and lock the data, and inform third parties who have been forwarded the data as subject matter, and who are obliged to take action to enforce the right to protest.

If you do not agree with the decision, you may appeal to the court within 30 days from the date of communication of the decision. The court expedites such proceedings. The competent court is the court of Dacadia’s legal address, but you may initiate the case in front of the competent court based on your domicile.

You can lodge a complaint against a possible infringement by Dacadia with the National Data Protection and Information Authority:

Nemzeti Adatvédelmi és Információszabadság Hatóság

1125 Budapest, Szilágyi Erzsébet fasor 22/C.

Postal address: 1530 Budapest, Postafiók: 5.

E-mail: ugyfelszolgalat@naih.hu

Please note that if you do not allow us to process personal information from you, we may not be able to provide certain services or take into account your interests and preferences for service delivery. Feel free to contact us if you have questions regarding the specific personal information about you that we process or store.

7. Policy regarding cookies

As is the case with most websites, we automatically collect certain information and store them in logs. This information may, for example, be Internet addresses (IP), browser type, referral / ending pages, date / time stamp and / or click flow data. We do not associate this collected information with other information we collect about you.

Cookies are used by Dacadia and our service providers for trend analyzes, website administration, statistical tracking of movements on the website, and for collecting general data about our visitors as such. We can generate and receive reports from our service provider, but cannot track this information to identifiable individuals.

8. Right to revoke your consent

Some of our processing activities may be based on your consent. In that case you have the right to revoke your consent at any time. Revocation of your consent does not affect the legitimacy of data processing undertaken before such revocation.

If you revoke your consent, Dacadia and third parties involved in the processing of personal data will cease processing your personal information unless and to the extent that continued processing or storage is lawful or required by personal data law or other applicable laws and regulations. Please note that as a result of your withdrawal of your consent, Dacadia may not be able to meet your requests or deliver our services to you.

9. Children's use

Our activities are by no means targeted at children or intended to attract children. Therefore, our site is not targeted and should not be used by persons under the age of sixteen (16 years) and we request that such persons do not submit personal data to Dacadia. Minors must obtain explicit permission from parents or guardians before access to or disclosure of personal data. If notified by a parent or guardian or it is otherwise found that a child under the age of 16 has submitted personal information to Dacadia, the child's personal information in our possession will be deleted.

10. Data security and integrity

The security, integrity and confidentiality of your information is very important to us. We have established technical, administrative and physical security measures designed to protect personal information from unauthorized access, disclosure, use, and modification.

Access to communication with you including any health information transmitted is protected against physical access by unauthorized persons and advanced encryption technology is used to prevent your data from being compromised by electronic means or in connection with theft or other crime. However, please note that in spite of our best endeavors for the highest possible data security, no safeguards are perfect or impenetrable.

If Dacadia is experiencing a breach of data security and your information is involved, we will contact you if there is a risk of abuse of your information and if we are legally required. In some cases, Dacadia will also be legally required to contact (data protection) authorities in case of violation of the confidential / personal information.

11. Changes to this Privacy Policy

From time to time we may change this privacy policy to meet new technologies or customer feedback, or there is a need to reflect changes to our services, applicable laws or rules. The date of the latest update always appears at the top of the document.

Minor updates will be shown by changing the date at the top of this document, but if significant changes to this privacy policy are made that fundamentally change your legal rights, you will be notified with a direct message.

12. Responsible for processing and contact information

Dacadia Dental Bt. is responsible for data processing and is responsible for processing your personal information. If you have a request, comment or question about this privacy policy, please contact us:

Dacadia Dental Bt.

Ilka utca 17/A, IV/15

1143 Budapest

Ungarn

or contact us directly by email or phone.

Our website and communications may contain links to other websites that are not owned or controlled by us and we cannot be held responsible for the privacy principles of these websites. We encourage you to read the privacy policy of these websites, which may process your personal information.